Category / WOAH SALES

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Multiple B2B product images and image zooming

Tom Riley, 21 Jul 2017
We've added the option to upload several product images for use on your B2B store. Those using the B2B store feature will find an "Additional B2B images..." option in the More drop-down on product details pages. From this page you can upload product images specifically for your B2B store. You can also specify image captions and reorder images accordingly. We've added image zoom functionality to the B2B store buyer interface so buyers will be able to click any product image thumbnail to view the full resolution version.

Inventory reports can now be downloaded in PDF format

Tom Riley, 10 Jun 2017
Inventory report data can now be downloaded in a line-sheet PDF format. You'll now find a "Download PDF" at the top of each inventory report page: You can optionally choose to include pricing information and all current report filtering settings will be applied to the generated PDF.

Product line sheets can now be standalone

Tom Riley, 01 Jun 2017
Previously, line sheets in WOAH were tied to a particular sale and customer order. We've just added the ability to create a standalone line sheet for any group of products within your season. To do this, simply filter products on your main Products page in the usual way, then choose the "Create Line Sheet" option from the tools drop-down. You can then customise, email or download your line sheet PDF on the following screen. To view all of your created line sheets, choose "Line Sheets" from the main left-hand menus.

Material requirements style breakdown

Tom Riley, 21 May 2017
An option to breakdown the materials requirements report by product (and colorway) has been added to the Material Requirements page. You will find a new drop-down menu to choose between raw material total requirements and alternatively, total requirements per style: Choosing "By Material, Product & Color" will display required raw materials for each product/raw material pairing:

New date option for Wholesale Value Report

Tom Riley, 14 Nov 2016
The "Inventory Wholesale Value" report just got a new option - it's now possible to enter a date in the past and show inventory levels as they were on that date. This is useful for pulling your inventory levels (and value) at your accounting period end date. You'll find the button for changing the date next to the view option buttons above the report: By default, the button will be labelled "Today". Click the button to bring up a dialog in which to choose a different report date. You'll see the date button change to reflect the chosen date and the report figures update accordingly.

Option to bulk export PDFs in a single joined file

Emily Warren, 05 Nov 2016
We've added an option to our [PDF bulk export feature](/bulk-pdf-downloads) to join each document type into a single file. This should come in handy if you want to print all of your invoices or ever packing list at once. The zip file exported will contain a single PDF for each document type (order confirmation, invoice, credit note etc). If you haven't tried the bulk PDF export feature, you can find it via the Sales Orders page by clicking the "PDFs" drop-down menu:

Sales by stockist per season report

Tom Riley, 20 Oct 2016
There's a shiny new report in WOAH - the [Sales by stockist per season report][0] report. This report shows you the total sales for each customer for each season. Customers are listed down the side and seasons along the top (from oldest to newest). Use this report to quickly see how sales have varied for each of your customers over time. [0]:

Compose emails directly from WOAH

Emily Warren, 22 Sep 2016
Good news! We just rolled our built-in emailing features to all WOAH users! You can now quickly email any PDF document right from within the WOAH application. Documents dropdowns now include an email button: Use this button to bring up the email document modal dialog: From here you can compose a message and email your document to your customer, supplier or anyone else. You can also upload additional attachments to include (for example, contract terms). Navigate to your Settings -> Attachments page to upload your additional documents. You can override certain email settings company-wide from the [Email integration settings page][1] such as a default reply-to address and email signature. You can also set a default BCC address that will apply to all emails sent from your WOAH account. Happy emailing! [1]:

Raw material component description field and CSV BOM download

Tom Riley, 26 Aug 2016
When editing your product's raw material components, you now have the option to add a description (for example "outer lining") for a given raw material. You can use this field to add more detail to your bill of materials. The descriptions will be included on the bill of materials PDF as well as a new CSV download option.

Time zone and date format user preferences

Emily Warren, 01 Jun 2016
WOAH users can now set their time zone and preferred on-screen date format under their [user profile settings][2]. Setting your time zone will allow WOAH to show account activity in local times (rather than the default GMT). Changing the date format effects how dates are rendered and input within the application. For example, you can change to an American, month first format for date input and display. To change how dates are rendered on your generated PDFs, take a look at the [paperwork settings page][1]. [1]: [2]:

Bulk export your sales PDFs

Tom Riley, 10 Apr 2016
Need to download all invoices for a given season? We've added an option on the sales page to download a season's worth of PDFs all at once. Just click the "cog" download on the Sales page and choose "Bulk Download PDFs". Then choose the season and click "Create Archive". The process can take a minute or two to complete, so we will email you a download link when the export has completed. You can also find a download history and links to previous archives by navigating to [My Export History][1] from the bulk download page. [1]:

New option to change date formatting on PDF documents

Emily Warren, 11 Mar 2016
We've added a new option to [paperwork settings][1] to change the formatting of dates on your generated PDF documents. There are several formats to choose from. Please let us know if you can't find a format that suits your preference. [1]:

MSRPs can now be included on delivery notes

Tom Riley, 20 Feb 2016
You'll find a new option on your [paperwork settings][1] page to include MSRP/RRPs on delivery note PDFs. You may want to use this option to make it easier for your stockists to receive and process your goods. [1]:

January product updates

Emily Warren, 29 Jan 2016
We made several updates to World on a Hanger this month. Changes include: 1. We hugely increased the number of currencies available in WOAH. 2. We added a `remaining_to_pick` column to the combined inventory report. This is the number of units in confirmed sales orders that haven't yet been added to pick tickets or shipments. 3. Payments terms that include multiple lines of text are now formatted correctly on generated PDFs. 4. You can now filter sales by agency. 5. We fixed an issue whereby total quantity was sometimes missing from order confirmation PDFs. 6. You can now set up separate production paperwork footer text.

Scheduled maintenance 9pm GMT Saturday 12th 2015

Tom Riley, 10 Dec 2015
We will be taking WOAH SALES offline for 9pm this Saturday 12th December for some scheduled database migrations. We estimate that an offline duration of between 30 and 60 minutes. We apologise in advance for any inconvenience this may cause. You can follow more fine-grained maintenance updates on out status Twitter account, [@WOAHStatus](

Sizing systems now fully editable

Tom Riley, 03 Oct 2015
We're glad to announce that it's now possible to add, remove and rename sizes on an existing product, even if that product has been added to orders. It's easy to adjust a sizing system. Just navigate to the product and click "edit sizing system" below the existing sizes. If you try to remove a size that is in use, WOAH will prevent you from doing so and tell you why. If you need to rename an existing size, that's easy too. Click the "Rename a size label..." link. You'll then be able to select the existing size label and enter a name new. We've updated our documentation to [explain the new options][1]. [1]:

Pricing channels can now be set to use MSRP pricing

Tom Riley, 13 Aug 2015
Pricing channels can now be marked as a "retail pricing" channel. When you build a customer order for a channel marked as a "retail pricing" channel, MSRP/RRP prices will be applied to the order rather than the wholesale pricing. This allows the creation of one-off private client sales or other such sales that need to be completed at a retail price.

Settings for Xero nominal account codes

Tom Riley, 20 Jul 2015
Users of our [Xero Accounting integration][1] can now set the nominal account codes assigned to each line item of your Xero synced invoices. This includes account codes for goods, shipping charges and card processing fees. When you connect your WOAH account to Xero, WOAH will read your nominal account codes from Xero and you can set up the desired account codes from your [Xero integration settings][2] in WOAH. [1]: [2]:

You can now add a credit card charge to invoices

Tom Riley, 05 Jul 2015
As a much requested feature, we're pleased to announce that it's now possible to specify a "credit card fee" for any given invoice as a percentage of the original invoice total. To add the fee, navigate to the invoice, click the edit/pencil icon as though you were entering a shipping charge. Enter the card fee as a percentage to add to the invoice: After saving, you will see the additional card fee on the invoice: If a customer always pays by card and you always charge a card payment fee, you can specify a default card fee percentage for all new invoices for that customer. Just edit the customer details to add the relevant default percentage fee. The fee will be added automatically to new invoices for that customer. You can read more about card fees [in our online guide](

Two new inventory reports added

Tom Riley, 27 Jun 2015
We've added two new inventory reports that should help with valuing your inventory at hand. These are: **Inventory wholesale value by SKU** This report shows you the wholesale value of each of your products held in stock in your home currency. **Inventory cost value by SKU** This report shows you the total material and manufacturing cost of each product help in stock in your home currency. You'll find both reports in the Inventory menu and in the Reports menu.

Seasons can now be hidden

Tom Riley, 14 Jun 2015
When a season is over and you have completed your sales orders, you'll probably want to have that season's products and sales hidden by default. You can now achieve this by editing the season settings (navigate to Settings -> Seasons), and making sure that the "hidden" option is checked: Hidden seasons are also hidden from the Dashboard page.

Percentage discounts updated

Tom Riley, 12 May 2015
We've updated our percentage discount features! You can now: * Set specific percentage discounts at the line item level. * Have the percentage discount and original price shown on your customer order paperwork. * Set a default percentage discount for a particular customer that is automatically applied to new orders. * Apply a blanket discount to every item in the order. Check our our updated [discount documentation page][1] for more details. [1]:

Warehouse locations

Tom Riley, 21 Apr 2015
We recently added a "warehouse location" field to SKUs within WOAH. Devising and implementing a warehouse location numbering system is one of the best things that you can do to increase efficiency and reduce errors during your pick and pack process. If you don't have a system in place yet, you'll find a lot of [useful articles via Google]( It's well worth researching the best existing approaches you might take to location numbering. You can now manually enter and edit warehouse locations via the Inventory tab on product details pages. You can also bulk upload locations as a CSV file via the SKUs tab. There is an option under Settings → Paperwork to include warehouse locations on packing list PDFs.

Channel is now editable on existing sales

Tom Riley, 05 Apr 2015
You can now change the channel on existing sales. You can do this by clicking the 'edit' link next to the channel name on the sale details page. Please note that after order confirmation, you will only be able to switch to a channel of the same currency. When changing channel, you will have the option of repricing the sale with that channel's pricing. Only the original order pricing will be updated. Existing invoices, shipments etc will not be updated. To update an existing invoice, you will need to delete and recreate the invoice.

March 2015 WOAH SALES Updates

Tom Riley, 16 Mar 2015
We made various updates to WOAH SALES in March. These include: __Added a certification signature box to commercial invoice PDFs__ You'll find this as a toggleable option (on by default) under Paperwork → Settings. If turned on, commercial invoice PDFs will feature a signature box at the bottom of the document for the shipper (usually you) to certify that the information in the commercial invoice is true and correct. __New option to filter out rows containing all zeros from inventory reports__ You'll find a button at the top of inventory reports that, when clicked, will filter out all the rows that contain only zero values. This should make it easier to navigate the various inventory reports. __Paperwork Settings option to show customs fields on pro-forma invoices__ Customs fields can now be included on the pro-forma invoice PDF by enabling this new setting.

Alternative non-matrix layout option for PDFs

Tom Riley, 01 Mar 2015
You can now choose a new, "One line per SKU/size" layout option for generated PDFs. If your products tend to have a lot of sizes (e.g. bras, shoes or pants), the line per SKU layout may be the more suitable. You'll find the new option as a dropdown on the Settings → Paperwork page: Here is an example of an order confirmation PDF using the "One line per product variation" setting: And here is the same document using the "One line per SKU/size" option:

Prepayments can now be recorded before invoicing

Tom Riley, 22 Feb 2015
We've added the ability to record a payment on a sale before creating an invoice. This can be useful if, for some reason, a customer sends you a payment before you create and send them a real invoice (although if you take a deposit, we recommend that you use our "deposit and balance" invoicing workflow). Creating a payment in this situation is very easy. Simply locate the "Payments" list on the sale details page and click the 'plus' icon to bring up payment entry form. Assuming no invoice exist, you'll see "None / Prepayment" in the invoice dropdown: Later, after creating a real invoice, you'll see an "Apply to invoice..." button appear next to the prepayment: Click this button to apply the payment to your newly created invoice.

Freeform credit note items can now have a tax/VAT component

Tom Riley, 01 Dec 2014
Today we have made an update to the credit note feature within WOAH SALES. When adding a freeform item to a credit note, you can now specify a tax (or VAT) level for the freeform amount. You'll then enter the amount net of tax/VAT and WOAH will calculate the corresponding tax/VAT to add to the credit note: The tax/VAT percentage level options will be zero or the level applied to the related sale.

Choosing default shipping and billing addresses

Tom Riley, 23 Nov 2014
You can now choose the default shipping and billing address for a customer within WOAH SALES. The chosen address will then be the default selection when entering a new sales order for the customer. To make an address a default, navigate to the customer details from your Companies (or Customers) tab and click the "make ... default" links next to the address: You can also mark an address as a default when you click through to edit it.

You can now create a credit note for arbitrary amount

WOAH, 31 Oct 2014
Previously, in WOAH SALES, it was only possible to create a credit note pertaining to certain styles in an order. We're happy to announce that's it's now possible to create a credit note including an arbitrary value, for example, to refund shipping fees or provide a discount on an already invoiced order. You can then apply this credit to the customer's existing or future invoices. When building a credit note in WOAH, you'll now see a section labelled "Freeform credit note line item". Check the check box to the left, enter a description for your arbitrary credit and then enter a credit value to the right: In addition, you can optionally add product quantities and values to the credit note as normal. There is more information about our credit note feature in our [online user guide page](

Segment your sales and customers by agency

Emily Warren, 30 Sep 2014
In WOAH SALES, customers, sales and invoices can now be fully segmented between agencies. User logins associated with an agency will now only ever see report and dashboard data that relates to the sales they have entered. If you're not yet using the agency feature within WOAH, you'll want to read our [online user guide page]( about how agencies work and how associating a user login with an agency affects their access to the system. Because it is now required to associate a customer with their agency (or they won't be visible to your agents), we've turned a new setting on for existing organisations that gives agency associated user logins access to all customers within your WOAH organisation. You'll find this setting on the _Settings → Agencies_ labelled "Agents see all customers". After manually associating your customers with their respective Agency, you'll want to turn this setting off so that your agency associated user logins only have access to their own customers.

Make direct edit product inventory and UPC/EANs

Tom Riley, 10 May 2014
Previously, the only way to apply EAN/UPCs to your SKUs in WOAH SALES was to import them via spreadsheet. We're pleased to say that that is no longer the case - when editing a particular product, you may now navigate to a "EAN/UPCs & Inventory" tab and make changes to EAN/UPCs directly. You can also make direct changes to inventory levels directly from this page. In fact, this is now the recommended way to manually manipulate inventory levels within WOAH.

New deposit and balance invoicing workflow added to WOAH SALES

Tom Riley, 20 Apr 2014
In addition to our single invoice, shipment, and consignment invoicing workflows, we're happy to announce that it's now possible to create a deposit invoice for a proportion of the sale, and later issue a closing balance invoice. Many jurisdictions require that business issue real (VAT in the EU) invoices when taking deposits and you can now do that right within WOAH. To follow this new invoicing workflow, just choose "DEPOSIT & BALANCE" when confirming your sales order. Be sure to enter the correct tax/VAT level when doing so. Deposit and balance invoices can also be pushed to [Xero]( with the correct adjustments included. More details about our various invoicing workflows can be found in the [Invoicing section]( on our [online guide](

Cancellations in WOAH SALES

Emily Warren, 24 Feb 2014
We've added a feature specifically for canceling items in a customer sale. You can create a "cancellation" in much the same way as you create a credit note, or shipment for a sale. Just navigate to the "Cancellations" area at the right side of the sale details page and click the "+" button to bring up the Create Cancellation dialog. Canceling items will stop WOAH from suggesting that you ship or invoice for those items. It will also decrease the calculation for required production and, if resulting in surplus inventory, increase the quantities in the "available to sell" report. Changes to credit note behaviour ------------------------------- Please note that in the past, creating a credit note had the effect of reducing the outstanding quantity to ship. This is no longer the case and credit notes have no effect on shipment/production calculations. You now need to create a cancellation to stop WOAH from suggesting you ship the items. If you have already invoiced for the sale, you'll probably want to create a corresponding credit note after cancellation, and apply credit note to the open invoice.

Add arbitrary notes to invoice PDFs

Emily Warren, 20 Jan 2014
You can now add arbitrary text to the bottom of a particular invoice PDF. Just click the edit/pencil icon to edit the invoice details. Anything you enter into the "PDF notes" area will be appended to the invoice PDF.

January updates

Emily Warren, 10 Jan 2014
Various updates and bug fixes have been deployed over the last few weeks. Here are the notable ones: * A settlement discount can now be recorded against an open invoice at any time. Previously you could only apply a settlement discount after recording payments. This change allows WOAH to correctly record an overpayment of an invoice for which a settlement discount was taken. * Fixed a bug that caused billing and shipping addresses to be reversed in the invoices CSV export file. * Hugely sped up generation of line sheets and other PDFs for large orders. * Fixed issue with Chinese characters not rendering correctly in PDFs. * Added a report for outstanding consignment quantities. * Fixed a bug that prevented choosing an existing billing contact when building a production order. * Pushing invoices to Xero is now more reliable. * Added VAT number to invoice CSV export. * Fixed bug where tax label was not rendering correctly on some compact production order PDFs. * Now including product EAN in pick ticket CSV files.

Credit Note CSV export

Tom Riley, 15 Dec 2013
We're happy to announce that users can now export their credit notes in CSV format from the Sales page. Filter your sales accordingly and then look for the "Credit Note CSV" export link at the bottom of the page. Both true CSV and Excel-friendly files are downloadable.

Product manufacturers now displayed when building new pick tickets

Tom Riley, 10 Oct 2013
WOAH now displays the product variation's manufacturer for each line item when you build a new pick ticket. This should make it easier for those users who need to build manufacturer/supplier specific pick tickets.

Save time by specifying default customer payment terms and tax/VAT levels

Emily Warren, 01 Sep 2013
When you edit a customer record in WOAH SALES you can now specify default payment terms and tax (or VAT) level for new sales orders. Click through to the relevant customer record and click the edit/pencil icon on the left to find the new input fields.

Customer VAT Numbers

Emily Warren, 25 Aug 2013
If you are an EU based company, you will be happy to know that we have added a customer VAT number field to the customer database. If present, VAT Numbers will show on sale paperwork PDFs such as order confirmations, invoices and pro-formas. You can add your own VAT registration number to paperwork by adding it to the "Paperwork footer" text accessible under Settings -> Paperwork.

May updates to WOAH SALES: Detailed production order PDFs, invoice export, more user permissions

Tom Riley, 17 May 2013
Here's a list of notable updates and improvements that made it into WOAH SALES during the last few weeks: **Detailed production order PDF.** In addition to the compact production order PDF, users with inventory/production enabled accounts can now print a "detailed" production order PDF that breaks production down by product and includes product images. **PDF notes for production orders.** "PDF" notes can be entered for a production order. These notes will be included on the production order PDF. Private notes can also be entered separately. **Export invoices in CSV format.** You can now export invoice summary information in CSV format. The download link can be found at the bottom of the Sell page. **Pricing is now hidden on packing lists.** We also plan to add an option to show RRP prices on packing lists. There is also the option to hide cost pricing on production order PDFs (available from Settings → Paperwork). **Product selection dialog improvements** When selecting products to add to customer orders, production orders, or stock operations, products are now sorted by name. **More permissions settings for user accounts** We've added more options for restricting what data your additional users can see when logged in and what actions they can perform. Navigate to Settings → Users & Permissions and click to edit a user login to manage their permissions.

Inventory, Production orders, Pick & Pack - now in WOAH SALES!

Tom Riley, 23 Apr 2013
The wait is over! Inventory tracking, production order, and "pick & pack" features are now available on all WOAH SALES accounts. To get started, simply log into your account, click the "Inventory" tab and hit the "Enable inventory features" button. Production orders & deliveries --------------------- The new "Manufacture" tab is the place to create and manage your production orders and record deliveries as they arrive. WOAH keeps a tally of confirmed sales and can automatically populate your production orders with quantities required to cover your sales. WOAH keeps track of what quantities you already have in production and you can view excess inventory in the "Available to sell" report. You can also build "in-season" orders with quantities limited to available inventory and production. Pick & Pack ------------ When you're ready to start shipping, our pick & pack interface makes it easy for your shipping staff to efficiently and accurately process outgoing shipments, print delivery notes, make adjustments etc. Create your pick tickets for individual sales and they will instantly show up on the Pick & Pack page. Pick tickets can be exported to a format used by your third party shipping company. We currently support the Bergen Logistics CSV format and will add more soon. Get in touch if you work with another fulfilment company. Updated documentation ------------------ We've updating our [online documentation]( to cover the various inventory and production related features. Here are some pages that will get you up to speed with the changes: **Managing inventory levels:** * [Updating your inventory]( * [The inventory reports]( **Shipping and pick & pack:** * [The pick & pack interface]( * [Shipping your orders and creating pick tickets]( **Production orders and deliveries:** * [Create a production order]( * [Specifying production prices]( * [Receiving deliveries from your manufacturer]( You can get started with the new inventory features right now. Simply log into your account, click the "Inventory" tab and hit the "Enable inventory features" button.

This week's WOAH SALES updates and improvements

Tom Riley, 13 Apr 2013
Here's a list of notable updates and improvements that made it into WOAH SALES this week: * The new product entry dialog is a little more streamlined. You can now quickly enter your product variation colors, one per line, rather than clicking for each new variation. * We've added "comments" icons to both the sales and production orders list pages. Hover over the comments icon to show any notes/comments attached to the order. * When building your first production order, you'll have the option to automatically associate your existing products with the new manufacturer. * You can filter products by manufacturer. * The new "What's new?" drop-down in the navigation bar shows you the latest news from the blog - never miss a feature update! * The tax level of a production order is now editable. * Company logo now shows on pro-forma invoice PDFs. * **BUG FIX** Fixed an issue where new addresses added via the sales workflow were added to the companies database twice.

Record settlement discounts against invoices in WOAH SALES

Ari Helgason, 30 Mar 2013
WOAH SALES users can now specify an prompt payment/early settlement discount for their invoices, for example, a 3% discount for payment within 10 days. Those charging VAT will be happy to know that VAT is calculated on the net subtotal according to standard VAT regulations. The discount (as a percentage) is added to a sale via the "Terms of Sale" dialog: When you create an invoice you'll see the discount details broken down at the bottom: When your invoice is settled early, you'll have a small outstanding amount left open on the invoice. Clicking the "+ Settlement Discount" button will result in the remaining balance being cleared and a settlement discount being recorded against the invoice.

WOAH Classic export to WOAH SALES

Tom Riley, 30 Nov 2012
You can export contact and product data in the new WOAH SALES format from your WOAH Classic account. Look for the "Export WOAH SALES" links at the top of your Customers and Products pages. When exporting products, you'll be asked to map your existing WOAH Classic currencies to WOAH SALES [Channels](, and you'll need to set up the channels in WOAH SALES before importing.