Scheduled maintenance 9pm GMT Saturday 12th 2015

By Tom Riley, 10 Dec 2015

We will be taking WOAH SALES offline for 9pm this Saturday 12th December for some scheduled database migrations. We estimate that an offline duration of between 30 and 60 minutes. We apologise in advance for any inconvenience this may cause. You can follow more fine-grained maintenance updates on out status Twitter account, @WOAHStatus.

You can now add a credit card charge to invoices

By Tom Riley, 05 Jul 2015

As a much requested feature, we're pleased to announce that it's now possible to specify a "credit card fee" for any given invoice as a percentage of the original invoice total.

To add the fee, navigate to the invoice, click the edit/pencil icon as though you were entering a shipping charge. Enter the card fee as a percentage to add to the invoice:

After saving, you will see the additional card fee on the invoice:

If a customer always pays by card and you always charge a card payment fee, you can specify a default card fee percentage for all new invoices for that customer. Just edit the customer details to add the relevant default percentage fee. The fee will be added automatically to new invoices for that customer.

You can read more about card fees in our online guide.

Warehouse locations

By Tom Riley, 21 Apr 2015

We recently added a "warehouse location" field to SKUs within WOAH. Devising and implementing a warehouse location numbering system is one of the best things that you can do to increase efficiency and reduce errors during your pick and pack process. If you don't have a system in place yet, you'll find a lot of useful articles via Google. It's well worth researching the best existing approaches you might take to location numbering.

You can now manually enter and edit warehouse locations via the Inventory tab on product details pages. You can also bulk upload locations as a CSV file via the SKUs tab.

There is an option under Settings → Paperwork to include warehouse locations on packing list PDFs.

Channel is now editable on existing sales

By Tom Riley, 05 Apr 2015

You can now change the channel on existing sales. You can do this by clicking the 'edit' link next to the channel name on the sale details page. Please note that after order confirmation, you will only be able to switch to a channel of the same currency.

When changing channel, you will have the option of repricing the sale with that channel's pricing. Only the original order pricing will be updated. Existing invoices, shipments etc will not be updated. To update an existing invoice, you will need to delete and recreate the invoice.

March 2015 WOAH SALES Updates

By Tom Riley, 16 Mar 2015

We made various updates to WOAH SALES in March. These include:

Added a certification signature box to commercial invoice PDFs

You'll find this as a toggleable option (on by default) under Paperwork → Settings. If turned on, commercial invoice PDFs will feature a signature box at the bottom of the document for the shipper (usually you) to certify that the information in the commercial invoice is true and correct.

New option to filter out rows containing all zeros from inventory reports

You'll find a button at the top of inventory reports that, when clicked, will filter out all the rows that contain only zero values. This should make it easier to navigate the various inventory reports.

Paperwork Settings option to show customs fields on pro-forma invoices

Customs fields can now be included on the pro-forma invoice PDF by enabling this new setting.